JOIN OUR TEAM

The candidate will be responsible for managing the day to day operations of the workshop, achieving objectives and targets, and monitoring Key Performance Indicators.

• Manages day to day operations of the workshop and ensures a balanced workflow to guarantee the smooth running of the process set by management.
• Ensures that workshop objectives and targets are achieved through monitoring of Key Performance Indicators-KPI’s.
• Ensures compliance and implementation of company procedures and policies as well as legislative requirements pertaining to employees in the department.
• Identifies training and development needs of individuals in the department and suggest positive solutions in liaison with the Technical Manager & HR department.
• Proposes to management improvements, proposals and planning for the workshop.
• Ensures implementation and compliance to Health and Safety Programs and Processes in the workshop and makes sure that all safety measures are adhered.
• Conducts continual analysis and evaluation of strategic information (revenues, vehicle costs etc.)
• Organizes analyses, interprets and evaluates results and provides practical, cost effective solutions.
• Attends to serious customers queries and provides technical advice.
• Conduct suppliers’ evaluation

• 5 to 8 years work experience of managing and running a workshop in the same industry

• University certificate in Mechanical/ Electro-Mechanical Engineering or any equivalent
• Familiar with and understands local and regional market structure
• Has mastered the basic consulting, selling and negotiating techniques
• Knowledge of how to handle warranty and goodwill cases
• Advanced vehicles diagnostics experience
• Good command of English and Arabic
• Proficient in MS Office use
• Excellent Client service orientation, People Management and Team Building ability.
• Excellent Influencing, Strategic Alignment and Change leadership skills.
• Excellent Decisiveness, Adaptability, Analytical thinking and Communication skills

To be considered among the potential candidates, you must send your CV to hr@kettaneh.com